Social Security to curtail some toll-free phone services
Read more at CBS News
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Social Security says it will no longer accept bank changes over the phone
Those who need to change their direct deposit information with Social Security will have to do it online or in-person.The Hill - Mar. 14 -
Social Security Administration: Reports of phone service elimination 'inaccurate'
The Social Security Administration is increasing its protection against fraud by eliminating the risk of fraud associated with changing bank account information by telephone, and requiring people ...The Hill - Mar. 13 -
Social Security Administration to cut phone service for direct-deposit transactions
Account changes must be made either online or at a field office starting March 29.MarketWatch - Mar. 14 -
Social Security requiring in-office visits for millions of recipients, applicants
The Social Security Administration (SSA) said Monday it will no longer allow individuals to verify their identity over the phone but instead require online authentication or in-person visits for ...The Hill - 5d -
Social Security pushes some beneficiaries to online or in-person meetings
The changes “will result in more headaches and longer wait times to resolve routine customer-service needs,” the AARP cautions.MarketWatch - 5d -
With Social Security Administration under temporary leadership, some experts worry what that means for benefits
Some experts worry new changes at the Social Security Administration may make it more difficult to access the agency's benefits and services.CNBC - Mar. 17 -
Schumer assails Musk for claiming Social Security rife with fraud
Senate Democratic Leader Chuck Schumer (N.Y.) on Tuesday slammed tech billionaire Elon Musk for claiming that Social Security is plagued by widespread fraud and that as many as 20 million “dead” ...The Hill - Mar. 11 -
Social Security payments scrutinized by DOGE amid search for fraud
DOGE is sifting through Social Security payments in an anti-fraud effort that has some worried the administration could deny payments to vulnerable older Americans.ABC News - Mar. 10 -
Social Security Administration to emphasize in-person office visits to curb identity fraud
New identity proofing procedures to be implemented by the Social Security Administration will require more individuals to visit the agency's offices in person.CNBC - 5d
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