How to Design Customer Success Teams to Boost Growth and Retention

A lot depends on what growth stage you’re in.
Read more at Inc.
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How Separating Personal and Professional Identities Maximizes Growth
Unhealthy dependency is risky, learn to recognize the problem and fix it.Inc. - 1d -
Why Successful Leaders Think with Intention
Thought and purpose have the power to fuel long-term success and growth.Inc. - 3d -
Five ways Europe can boost growth — fast
The EU has to act decisively if it is to adapt to a radically altered geopolitical landscapeFinancial Times - 3d -
Noteworthy new books on economics
Why advanced economies are struggling to build; how Britain can boost growth; plus books on inequality and povertyFinancial Times - Mar. 10 -
UK financial regulators in retreat as prime minister piles on pressure
City cheers Sir Keir Starmer’s crackdown on red tape but there are questions over how much it can boost growthFinancial Times - 4d -
Global economy takes centre stage
OECD updates growth forecasts, a clutch of central banks set interest rates and the IOC picks a new Olympics presidentFinancial Times - 18h -
This ETF plays defensively within growth stocks. Here’s how it’s faring better than the S&P 500.
Investors with an appetite for growth stocks can play defensively within the category by focusing more on high-quality stocks beyond Big Tech.MarketWatch - 3d -
Reeves to outline plan to cut regulation costs and boost growth
Chancellor will meet regulators after calling for action to restrict their scope in bid to save businesses billions. Rachel Reeves will meet UK regulators on Monday after calling for more action to ...The Guardian - 12h -
How Entrepreneurs Can Leverage Uncertainty for Growth
Entrepreneurs can use empathy to find the canary in the coal mine and exploit it for profits and intangible gains.Inc. - Mar. 8
More from Inc.
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This Irish Startup Aims to Amp Up the American Rave Scene. Its Big Idea? Bingo
Bingo Loco soon hopes to host its fast-selling events in venues like Madison Square Garden, co-founder Craig Reynolds says.Inc. - 1h -
How to Lead for Long-Term Success: Avoiding the Trap of Instant Gratification
Leaders must prioritize patience over instant gratification to see lasting results.Inc. - 1h -
Is It Bad For Managers to Sound Frustrated?
I’m worried I’ve been too harsh with my employees.Inc. - 2h -
Why Business Leaders Should Have More Conversations With Frontline Workers
The people who are managing your products and customers have insights that could help your business avoid headaches and gain customers.Inc. - 2h -
How Do You Prevent Your Employees from Quitting? It Comes Down to the Same 6 Words I Tell My Coaching Clients
This simple practice is a sign of a good leader.Inc. - 3h
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PepsiCo buys prebiotic soda brand Poppi for more than $1.6 billion
CNBC - 7m -
Retail sales increased 0.2% in February, less than expected; ex-autos up 0.3%, meeting estimate
Retail sales were expected to show a 0.6% increase in February, according to the Dow Jones consensus estimate.CNBC - 8m -
Women’s March Madness teams are being paid for the first time — but they’re splitting $200 million less than the men
Players won’t receive any of the prize money themselves, but their schools’ basketball programs and athletic departments reap the rewards.MarketWatch - 12m -
Retail sales in the U.S. barely rise. Is the economy slowing?
Retail sales barely rose in February in another sign the economy might be weakening as businesses and consumers digest rapid-fire changes in Washington by the Trump White House.MarketWatch - 15m -
This sector may be the ‘accidental beneficiary’ of a U.S. growth scare, says JPMorgan
Emerging markets may be helped by a weaker dollar and lower U.S. interest ratesMarketWatch - 16m